Who runs this, and what's actually proven.
You're considering handing someone access to your ad account. Three things worth knowing before you book: who you'd be working with, what has and hasn't been proven so far, and the answers to the questions that don't fit on a sales page.
One person, on purpose
JAWS MEDIA is a one-operator shop in Union City, California. There is no account management layer, no junior buyer learning on your budget, and no ticket queue between you and the person who actually changes your campaigns.
That is the whole argument for working with someone small, and the trade is worth being blunt about: a small number of clients at a time. The follow-up system gets installed against your business by hand, not switched on from a template. When the calendar is full the honest answer is a waiting list rather than worse work.
What we do
- Run your Meta ads — Facebook and Instagram
- Install the follow-up system: five-minute response, three reminders, no-show recovery
- Feed real outcomes back to Meta so the algorithm learns who actually buys
- Report cost per appointment and cost per customer
What we don't
- Own your ad account or your Business Manager — you do
- Touch or mark up your ad spend; it goes from your card straight to Meta
- Charge per lead, which rewards volume over quality
- Take health-adjacent accounts yet — see the last question below
What's actually been proven
The honest version
There is no named case study in home services yet. This is a new offer from an agency whose first years were spent doing something else, and pretending otherwise would be the fastest way to lose an owner who checks.
So here is what does exist, and how to weigh it.
The system is built and running
The follow-up machine on the offer page is not a diagram of an intention. Lead intake, the five-minute first touch, the three-reminder sequence, no-show recovery and the outcome writeback to Meta are live code running on a schedule, with a client portal that shows each lead's state. That is the part most agencies never build, and it is the part you can verify on the call — we'll open it and show you.
One account, with the name off it
There is a real account shown on the offer page with the brand removed. Client work is confidential unless they tell us otherwise. The numbers, the timeline and what changed are exactly as they happened; the name is missing because they haven't agreed to be named, not because the account is decorative.
Until then, the guarantee carries the risk
Proof you can't check isn't proof, so the offer is built so you don't have to take it on faith. We agree on an appointment number before you pay a dollar. If you don't hit it in the first 60 days, we keep working for free until you do. That number comes from your own economics on the call, not a figure picked to sound impressive.
When a client agrees to be named, their name and their numbers go on this page. Nothing invented goes here in the meantime.
The questions that don't fit on a sales page
The offer page answers the five everybody asks. These are the ones that come up once someone is seriously considering it.
If I leave, who owns what?
Yours: the ad account and its entire history, the Business Manager, Page and dataset, every lead and customer record, the landing and booking pages, and all the creative. Ours: the software, templates, automations and infrastructure, plus anonymised aggregate performance data.
You leave with the asset, not a hole. That's in the agreement, not just here.
What happens to my customers' data?
Lead records are kept for the life of the relationship plus 90 days — you need your own history, and nobody needs it forever. Your Meta access tokens are deleted the same day you offboard; a live token on an account we no longer run is pure downside for both of us.
What's held, for how long, and who can reach it is published at /privacy.
What exactly counts as "qualified"?
It gets written down before you pay, because every argument in this industry is really an argument about this definition. The standard is: in your service area, the decision-maker, real budget, real timeline. No-shows don't count against you — and they don't count for us either.
What if I think the leads are bad?
We pull the numbers before anyone defends anything. In practice the most common finding is not bad leads — it's leads that weren't worked: contacted hours later, or never. Every touch is logged with a timestamp, so this is a question with an answer rather than an argument.
When the leads genuinely are bad, that's ours to fix, and we change one thing at a time so we can tell what worked.
How fast will I see results?
Plan for the first three to four weeks to look bad. Meta needs roughly 50 optimisation events in seven days before an ad set stops guessing, so your first booked calls are the most expensive ones you will ever buy. Anyone promising a good week one is either new or selling.
That's also why the initial term is 90 days: leaving at week three means paying for the expensive part and quitting before the payoff.
Do you work with med spas, dental or clinics?
Not yet, and the reason is technical rather than a preference. Meta classifies health-adjacent domains under restricted categories at the domain level, which blocks the standard conversion events from both pixel and CAPI even while the ads themselves run normally. That breaks the outcome-writeback loop, which is the entire thing we do differently.
We'd rather say no than sell you a version of this with the best part switched off.
Do you do anything besides Meta ads?
For this offer, no — one channel, done properly. If a booked appointment isn't how you get paid, or the numbers don't have room for it, we'll say so on the call and point you somewhere better. There's a smaller build available for businesses that only need the booking and follow-up system without the ads.